You will receive your tickets via e-mail at the e-mail address that you specify. Please print your online ticket on white paper in DIN A4 format.
Please note: All tickets – with the exception of the general admission adult ticket – must be validated or exchanged at the ticket window.
Holders of general admission adult tickets may proceed directly to the electronic access system (automatic gate).
Your online ticket is valid only for the current season (2016 season: 25th March to 15 November). It is not possible to cancel or obtain a refund for tickets purchased onlineFrom 16 November 2015 onwards, tickets for the 2016 season will be available online. The same holds for tickets purchased at all branches of the Cassa di Risparmio (Sparkasse) Bank.
If you’d like more information about online tickets, please call us at: +39 0473 255600.