You will receive your tickets via e-mail at the e-mail address that you specify. Please print your online ticket on white paper in DIN A4 format.
Please note: All tickets – with the exception of the general admission adult ticket – must be validated or exchanged at the ticket window.
Holders of general admission adult tickets may proceed directly to the electronic access system (automatic gate).
Your online ticket is valid for one year (from the moment of purchase). It is not possible to cancel or obtain a refund for tickets purchased online. The same holds for tickets purchased at all branches of the Cassa di Risparmio (Sparkasse) Bank.
If you’d like more information about online tickets, please call us at: +39 0473 255600.